Terms and Conditions booqie — The Complete Guide to Using the Platform

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User") and booqie ("Platform", "us"). These Terms govern your use of the booqie website, the booqie mobile app, and all services provided under the booqie brand.

Using any part of the booqie platform — including simply browsing the website, registering an account, making a deposit, playing games, or claiming any promotion — means you have accepted and agreed to be fully bound by these Terms.

Booqie reserves the right to update or amend these Terms at any time without prior notice. The latest version of the Terms will always be available on this page. It is your responsibility to review the Terms periodically. Continued use following any amendment constitutes your acceptance of the updated Terms.

2 User Eligibility

To use the booqie platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old on the date of registration and throughout the period of platform use.
• Possessing full legal capacity to enter into a binding agreement in the jurisdiction of your residence.
• Not appearing on any self-exclusion list for online gambling services.
• Not using the platform on behalf of any third party or other individual.
• Act in your own personal capacity and not as an agent or representative of any business entity.

Booqie reserves the right to request proof of age at any time and to suspend an account until verification is complete. If a user is confirmed to be underage, all winnings will be voided and the account balance will be returned upon completion of the investigation.

3 Registration and Account Management

Each user is only permitted to hold one (1) active account at booqie at any one time. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or payment methods — are strictly prohibited.

You are solely responsible for ensuring that the information provided during registration is accurate, current and complete. Any false or misleading information provided during registration or the KYC verification process may result in account freezing and cancellation of all related transactions.

• Your account password must be kept confidential and must not be shared with any party.
• You are responsible for all activities that occur within your account.
• Please contact customer support immediately if you suspect unauthorised access to your account.
• Booqie will not be held liable for any losses resulting from a user sharing their own login credentials.

4 Deposits and Payment Methods

Booqie accepts deposits via a range of safe and legitimate payment methods in Malaysia, including FPX, DuitNow, local bank transfers, approved e-wallets, and credit and debit cards. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions.

Important points regarding deposits:

• The minimum deposit amount is as stated in the platform's payment section — this limit may vary depending on the payment method.
• You may only deposit funds from legitimate sources that belong to you.
• Deposited funds may not be transferred between different booqie accounts.
• Booqie does not accept cash or cheque deposits.
• Any deposit suspected of being linked to illegal activity will be reported to the relevant authorities.

Booqie reserves the right to request proof of ownership of the payment method as part of the KYC verification process. This process is to protect you from unauthorised use.

5 Fund Withdrawal

Withdrawal requests will be processed in accordance with the following policy. booqie is committed to processing all valid withdrawals promptly and transparently.

• First-time withdrawals require completed identity verification (KYC) before processing.
• The withdrawal method must match the deposit method used, except in specific situations approved by booqie.
• Minimum and maximum withdrawal limits apply and can be reviewed in the funds section of your account.
• Booqie reserves the right to hold withdrawals pending additional verification if required for security or compliance purposes.
• Winnings obtained through bug exploitation or fraud are not eligible for withdrawal.

6 Bonuses, Promotions and Wagering Requirements

Booqie offers a variety of bonuses and promotions from time to time. Each offer has its own terms and limits, clearly stated on the relevant promotions page. The general terms applicable to all bonuses are as follows:

• Each bonus may only be claimed once per user, per household, per IP address, and per device, unless stated otherwise.
• The wagering requirement must be met before any bonus funds can be converted into withdrawable cash.
• Booqie reserves the right to withdraw any bonus if there is evidence of misuse or fraud.
• The maximum betting limit while a bonus is active is as stated in the relevant promotion's terms.
• Only eligible games count towards fulfilling the bonus wagering requirement.
• Unused bonuses will expire after the stated validity period.

Any attempt to exploit booqie's bonus programme, including opening multiple accounts to repeatedly claim bonuses, is a serious violation and will result in cancellation of all bonuses and action taken against the account.

7 Game Rules

All games offered on booqie use Random Number Generator (RNG) technology that has been independently audited by accredited third parties. This ensures all game outcomes are entirely random and fair for every player.

• Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical failure or system disruption during gameplay, affected bets will be refunded or settled in accordance with the relevant game policy.
• The use of automation software, bots, scripts, or any method to gain an unfair advantage in games is strictly prohibited.
• Booqie reserves the right to void bets or winnings obtained through unfair or fraudulent means.

For Live Casino games, additional rules may apply depending on the game type and the relevant game provider. Players are advised to read the rules of each game before playing.

8 Permitted User Conduct

You agree not to engage in any of the following activities while using the booqie platform:

• Using the platform for illegal purposes, including money laundering or financing criminal activities.
• Disrupting or negatively affecting platform performance or the experience of other users.
• Collecting information about other users without their consent.
• Spreading offensive, abusive, or threatening content through any of the platform's communication channels.
• Making false claims or submitting forged documents to booqie.
• Using a VPN or proxy to conceal your true location in order to bypass regional restrictions.

9 Privacy and Data Protection

Booqie takes the protection of your personal data seriously. The collection, processing and storage of your personal data is carried out in accordance with booqie's Privacy Policy, which can be viewed in full on the relevant page.

In summary, booqie:

• Collecting only the personal data necessary for platform operations and legal compliance.
• Not selling or disclosing your personal data to third parties for marketing purposes without your consent.
• Using 256-bit SSL encryption to protect all data transmitted between your device and booqie's servers.
• Storing your data in a secure and strictly controlled environment.
• Grants you the right to access, correct, or request deletion of your personal data in accordance with our established policy.

For more information on how we manage your data, please review booqie Privacy Policy ours.

10 Account Suspension and Closure

Booqie reserves the right to suspend, restrict or close any account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or dishonest behaviour.
• Failure to complete the KYC verification process when requested.
• Receipt of information that a user is underage.
• Requests from the relevant legal authorities.

If your account is suspended for legitimate reasons (not as a result of a violation), any recoverable balance will be returned after the investigation is complete. booqie will notify you via your registered email regarding your account status within a reasonable timeframe.

You may also request to close your own account at any time by contacting customer support. Self-exclusion requests related to responsible gambling will be processed immediately.

11 Limitation of Liability

To the extent permitted by applicable law, booqie shall not be liable for:

• Indirect, consequential or punitive losses arising from the use of the platform.
• Service disruptions due to system maintenance, circumstances beyond our control, or third-party technical issues.
• Losses arising from the user's own negligence, including the sharing of login credentials.
• Game results obtained legitimately through an audited RNG system.

Booqie provides the platform on an "as-is" basis and makes no guarantee that the platform will always be available without interruption. We are nonetheless committed to maintaining a high level of availability and will notify users in advance of any planned maintenance.

12 Amendments to Terms and Applicable Law

Booqie reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon being posted on this page. We will endeavour to notify users of significant changes via in-platform notifications or email.

If you do not agree with the amendments made, you have the right to close your account. Continued use after the amendments take effect constitutes your acceptance of the updated Terms.

These Terms and Conditions and any dispute arising from or in connection with the use of the booqie platform are subject to the laws and jurisdiction prescribed by booqie's operating licence. Any dispute that cannot be resolved by mutual agreement will be referred to binding arbitration.